Family Time Service Agreement

Name*

First Last

Relationship to Child:*

Parent

Grandparent

Sibling

Extended Family (Aunt, Uncle, Cousin, etc)

Other

Child's Name*

First Last

Would you like to add more children?

Yes

No

Child's Name

First Last

Child's Name

First Last

Telephone / Mobile Number*

Email*

The Family Contact Centre's Role:*

I understand and agree that:

1. The centre is responsible for providing a safe contact space for all sessions booked.

2. The contact centre will respond to any concerns or feedback within seven working days. To access our Feedback Policy and procedure follow : https://www.familytimeservice.com/early-start-feedback/

The Social Worker's Role:*

I understand and agree that the Social Workers role is:

1. To ensure that all information shared with FCC is relevant and up to date, so all contacts can be risk assessed and the individual needs of parents and child/ren are met.

2. To inform the Centre if there are any changes to the agreement and arrangements for contacts such as frequency and approved adults who can attend contacts.

3. To attend review meetings arranged with the contact centre.

4. To arrange any interpreter requirements for contact sessions

Parent/Carer Role and Expectations : Face to Face Contacts*

Parents, carers or other adults attending face to face contacts are expected to understand and agree to the below, please read and click to confirm:

1. I agree that at the start of contact I will make my way to the contact room and wait for child/ren to be brought to contact.

2. I will tidy up the contact room before the end of session; this includes wiping down tables and putting away toys used in contact.

3. I agree that at the end of contact I will say goodbye to child/ren in the contact room and the child/ren will be collected by the Carer (Foster Carer/Parent/Guardian/Escort).

4. I will wait in the contact room or within the centre for 5-10 minutes to allow time for child and carer to leave the Centre and surrounding area. (as directed in Initial Planning Meeting or Review Meetings).

5. I will be given information about my child/rens day to day welfare and wellbeing either by the Supervisor or Carer as agreed in the Initial Planning Meeting or Review Meeting.

6. I will not smoke or vape during contacts (centre and community) or anywhere in the centre.

7. I will contact the centre if I am unable to attend the contact with as much notice as possible.

8. I will contact the centre if I am running late to contact.

9. I understand and agree that if I arrive more than 15 minutes late to contact my contact will be cancelled.

10. I understand and agree that if I miss THREE contact sessions the centre has the right to SUSPEND my contact arrangements and I will be required to attend a Review Meeting before contact bookings will be re booked.

Parent/Carer Role and Expectations : Virtual (Video) Contacts*

Parents, carers or other adults attending virtual contacts are expected to understand and agree to the below, please read and click to confirm:

1. I understand that my virtual contacts are booked for a maximum of 30 minutes (10 minutes is set up and 20 minutes for call).

2. I must be in a private and appropriate area during my call.

3. I must not allow anyone who is not approved by my Social Worker to be present when my contacts are taking place.

4. I understand that if the contact centre has not been notified by my social worker of additional people attending, or have any reason to believe they are not the named person they have the right to request them to leave contact and my contact may be cancelled.

5. I will not smoke or vape during contacts.

11. I will contact the centre if I am unable to attend the contact with as much notice as possible. 12. I will contact the centre if I am running late to contact.

13. I understand and agree that if I arrive more than 10 minutes late to contact my contact will be cancelled.

14. I understand and agree that if I miss THREE contact sessions the centre has the right to SUSPEND my contact arrangements and I will be required to attend a Review Meeting before contact bookings will be re booked.

Parent/Carer Behaviour and Conduct Expectations:*

Parents, carers or other adults attending any type of contacts are expected to understand and agree to the below, please read and click to confirm:

1. I agree not to attend contacts (onsite, community or virtual) under the influence of drugs or alcohol.

2. I agree to not display any aggressive or threatening behaviour towards anyone inside or outside of the centre and/or during contacts (onsite, community or virtual).

3. I agree to listen/follow guidance given by the Supervisor during session to ensure the wellbeing, safety, and safeguarding of my child/ren.

4. I agree to not bring to contact any objects that can be deemed as a weapon (i.e knifes/work tools/chemicals).

5. I agree to follow the agreed plan discussed within the Initial Planning Meeting (community contact agreements, food or drink, passing of information or gifts, taking photographs or videos, phone or video calls to family or friends not in the session, handover arrangements and restroom guidance)

6. I agree to not smoke or vape during contacts (centre, community and virtual contacts) or anywhere in the centre.

7. I agree and understand that if I do not follow the above expectations my contacts can be terminated immediately and may result in contact arrangements being suspended.

Parent/Carer Agreement*

I acknowledge that this is the equivalent to my signature and by doing so agree to the terms and conditions set out in this contract.

Name of Parent/Carer*

First Last

Date of Signature:*

Family Contact Centre Agreement

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